Privacy policy.
Tracy Summers Pilates is the trading name of Tracy Summers, providing Pilates instruction and other services to its clients via classes, individual or group sessions. We must process personal data in the form of general contact information and personal background and medical details in order to provide these services and in doing so, we act as a data controller.
You may give your personal details to us directly, such as via email, over the telephone or via our website contact form and via our client enrolment form. We must have a legal basis for processing your personal data. For the purposes of providing Pilates instruction and related activities, we will only use your personal data in accordance with the terms of the following statement:
Website
Cookies & Log Files
This website uses cookies and log files to track user information. Cookies are small amounts of data that are transferred to your web browser by a web server and are stored on your computer’s hard drive. We use cookies to track which page variant a visitor has seen, to track if a visitor has clicked on a page variant, to monitor traffic patterns and to gauge popularity of service options. We will use this information to deliver relevant content and services to you. This also allows us to make sure that visitors see the website they expect to see if they return to the same web URL.
Legal bases for processing your data
Legitimate Interests
We believe that we have a legitimate interest in processing your data for the purposes of providing Pilates instruction and related activities to you as our client. Holding your contact details helps us provide you with a more efficient and professional service, which is in everybody's interest and the information provided via our enrolment forms are a requirement of our governing body: The Body Control Pilates Association.
To ensure that we can provide you with the best possible service we may also store notes of conversations, emails & meetings. We believe that this falls within our legitimate interest in providing our services to you.
Collection of personal data
We will collect data that will help us meet your requirements and to ensure that communication between us runs as smoothly as possible. This will normally be restricted to name, address, telephone number and email address together with your goals and any medical issues.
How we collect your personal data
We collect personal data from you in several ways:
Personal data that you give us
To help us provide the best service to you, we receive data as follows:
You contact us by phone or email.
We contact you by phone or email.
You submit details via the contact form on our website.
You provide us with your business card, either in person or by other means.
You complete a client enrolment form.
Personal data we receive from other sources
We may seek and obtain additional information about you where necessary in order to contact you or to assess your suitability to undertake our services:
From offline and online media.
From people you know.
From your doctor or other health professionals.
Personal data that we receive automatically
We may automatically collect data about you as a result of you visiting our website and clicking of emails.
How we use your personal data
We may use your data for a number of purposes:
Pilates Instruction
Our primary function is to provide you with Plates instruction and related activities. To enable us to provide these services we will process your data in the following ways:
Storing your data so we can contact you in relation to our activities
Storing your completed enrolment form
Recording notes of conversations and meetings
To help establish, exercise or defend a legal claim
If the event ever arose, we may need to use your data to establish, exercise or defend a legal claim.
Who we share your personal data with
We may occasionally share your data with various other parties during the course of conducting our business, in a number of ways and for a number of reasons.
They are as follows:
We may disclose your personal information to any of our employees, teachers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to the extent that we are required to do so by law in connection with any ongoing or prospective legal proceedings.
Tax and local authorities to enable us to comply with laws and regulations.
Except as provided in this policy, we will not provide your personal information to third parties.
How we safeguard your personal data
We take all reasonable steps to ensure that your data is safe and protected from misuse, loss or unauthorised access.
If you suspect that your data has been misused, or has been compromised please contact us immediately at:
tracysummerspilates@gmail.com
Retention Policy
This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
to the extent that we are required to do so by law;
if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
for medical and insurance purposes for a minimum of 7 years.
Your rights
Please be aware that you have the following data protection rights:
The right to be informed about the personal data that we process on you;
The right of access to the personal data that we process on you;
The right to rectification of your personal data;
The right to erasure of your personal data in certain circumstances;
The right to restrict processing of your personal data;
The right to data portability in certain circumstances;
The right to object to the processing of your personal data that was based on a public or legitimate interest;
The right not to be subjected to automated decision making and profiling; and
The right to withdraw consent at any time.
Notwithstanding our legal obligations to retain certain information for a specified peried, you have the right to implement any of the above changes at any time by contacting our Data Controller Tracy Summers at:
tracysummerspilates@gmail.com
Complaints or queries
If you wish to complain about this privacy notice or any of the procedures set out within it, please contact our Data Controller, Tracy Summers at:
tracysummerspilates@gmail.com
You also have the right to raise concerns with the Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.
Our contact details:
By post:
Data Controller
Tracy Summers
52 The Green, Woodlands,
Wimborne.
BH21 8LN
By email:
tracysummerspilates@gmail.com